Terms of Service

Last Updated: December 2024

  1. Introduction

Welcome to Master Solutions LLC, DBA BrandBela Studio (“we,” “our,” or “us”). By accessing or using our services, including our website BrandBela, you agree to these Terms of Service (“Terms”). If you do not agree, you may not use our services.

  1. Scope of Services

BrandBela Studio offers various creative studio solutions, including but not limited to:

  • Branding and graphic design
  • Website development
  • Go High Level platform services and subscriptions
  • Digital business cards services and subscriptions
  • Content creation and consulting
  • Digital marketing campaigns
  • Business technology solutions

We reserve the right to modify, expand, or reduce our services to better meet client needs over time.

  1. Account Registration

To access certain features, users must create an account. You are responsible for:

  • Providing accurate and current registration information.
  • Maintaining the confidentiality of your account credentials.
  • All activities performed under your account.

We reserve the right to suspend or terminate accounts for violations of these terms to protect the integrity of our services.

  1. Payment and Refund Policy
  • Invoicing and Payment: Payments for services are processed via third-party platforms such as Paddle, Stripe, and PayPal. Invoices are due upon receipt unless otherwise specified in a separate agreement.
  • Late Payments: Payments not received within 30 days of the due date will incur a modest late fee of 1.5% per month on the outstanding balance, or the maximum rate permitted by law, whichever is less.
  • Refund Requests: We aim to deliver the highest quality service. Should you have any concerns, refund requests are welcome within 30 days of purchase. Refunds are typically processed if the issue is a direct result of our actions. Refunds are reviewed on a case-by-case basis to ensure fairness.
  1. Intellectual Property
  • Ownership: Upon full payment, we grant you a non-exclusive, non-transferable license to use the deliverables for their intended purposes. While you have full access to use the work, we retain the intellectual property rights, including the right to reuse certain elements or methodologies in future projects.
  • Exclusive Rights: If exclusive rights or full ownership of the intellectual property are required, these can be arranged through a separate, clearly defined agreement.
  • Portfolio Use: We reserve the right to use the final deliverables, excluding any confidential or proprietary information, in our portfolio, marketing materials, or case studies. We are committed to maintaining the confidentiality and privacy of any sensitive information, and we will not showcase or disclose such information without your explicit consent.
  1. Client Obligations

The successful implementation of our services relies on your cooperation. Timely provision of necessary information and access will help us deliver on our promises. Delays in providing this information may impact delivery times and incur additional costs.

  1. Disclaimers and Limitations of Liability
  • Quality of Service: While we strive for excellence, our services are provided “as is” without warranty except as required by law.
  • Integrations: We are not liable for issues caused by third-party integrations or technical failures beyond our control.
  • Indirect Damages: We shall not be liable for any indirect, incidental, special, or consequential damages.
  1. Indemnification

To ensure mutual protection, you agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, and expenses (including legal fees) arising out of your use of our services, breach of these terms, or infringement of any intellectual property rights.

  1. Governing Law and Dispute Resolution

These Terms are governed by the laws of Connecticut, USA. Any disputes arising under these Terms will be resolved through binding arbitration according to the rules of the American Arbitration Association, to be conducted in Connecticut. If arbitration is not feasible, disputes will be resolved in Connecticut courts.

  1. Modifications to Terms

We continuously improve our services and may update these Terms to reflect changes. Updates will be posted on our website and will become effective 30 days after being posted. Your continued use of the services signifies acceptance of these updates.

  1. Survival

Provisions that by their nature should survive termination will continue to apply, including intellectual property, disclaimers, and limitation of liability.

  1. Entire Agreement

These Terms, alongside any separate agreements or policies incorporated by reference, constitute the entire agreement between you and us regarding your use of our services.

  1. Contact Information

If you have any questions about these terms, feel free to reach out to us at legal@brandbela.com.